When you order an imported product through Fumba Store, the cost and delivery process can involve more than the retailer's product price. International shipping, import-related charges and local delivery can all affect the final amount.
What is included in a Fumba quotation?
Depending on the order, the quotation can account for the product cost, international transport, import/customs-related costs, service charges and delivery to the agreed destination. The exact structure depends on the product and route.
How the import process works
Can customs cause delays?
Yes. Customs clearance is controlled by government authorities. Most shipments proceed normally, but occasional delays can occur and Fumba cannot force the authorities to release a shipment faster. When delays happen, we continue to follow the shipment and keep the customer updated.
How long will an imported order take?
Delivery time depends on the retailer, stock availability, shipping method, origin country, type of goods and customs clearance. Fumba provides an estimated timeframe when quoting or confirming the order, but international and customs processes can affect the final delivery date.
Frequently asked questions
Does Fumba handle customs clearance?
Fumba coordinates the import and clearance process for orders it manages, subject to the requirements applicable to the shipment.
Are customs costs included in the Amazon price?
No. The Amazon marketplace price does not automatically include the costs associated with importing and delivering the product in Tanzania.
Can Fumba guarantee an exact delivery date?
Fumba can provide estimates, but international transport and government customs clearance can sometimes cause delays outside Fumba's direct control.
Do you ship to mainland Tanzania as well as Zanzibar?
Yes. Fumba can arrange delivery to supported mainland Tanzania destinations as well as Zanzibar.